Lifeline Program
Tombigbee Fiber, LLC offers the Lifeline program to make communications services more affordable for eligible individuals.
What Is Lifeline?
The Lifeline program is a federal benefit administered by the Universal Service Administration Company (USAC) and the National Verifier that helps eligible customers pay less each month for their phone or internet service. Lifeline can be used for either phone or broadband internet service, but not both.
The Lifeline discount is non-transferable and you can only get one discount per household. You have to meet certain requirements to be eligible, and remember, you can’t get the Lifeline discount from more than one provider.
Tombigbee Fiber subscribers enrolled in the Lifeline program receive a monthly credit on their bill:
$9.25 internet
(and bundled)
OR
$5.25 voice only
(Voice Lifeline discount is applicable until 12/1/2025)
Please note that the voice Lifeline discount will no longer be available after December 1st, 2025.
Learn More
Applying For Lifeline
Visit the National Verifier Customer Portal to apply online, download an application, or find additional resources.
Once You’ve Been Approved
After you have been approved for the program and received a notification, please notify Tombigbee Fiber by phone at 1-877-FIBER2U or by email at fiberservice@tombigbeeelectric.com.
- The customer’s Lifeline approval email from USAC
- A signed consent form granting Tombigbee Fiber informed consent to enroll the customer in the Lifeline Program with Tombigbee Fiber as the service provider
For more info, visit the Universal Service Administrative Company Lifeline website: www.lifelinesupport.org
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