Contact Us
Need help with your service? Whether it’s ordering, billing, tech issues, or reporting an outage, we have a way to get in touch with us that’s most convenient for you.
Experiencing an Internet Outage?
Before you contact us, please refer the Report an Outage. It may save you some time and trouble!
Report an Outage
Customer Service
1 (877) 342-3728
Please call our main office number if you have any questions or require assistance.
Technical Support
1 (888) 601-2449
Having technical issues? Please call our technical support line. They are available 24/7.
You can also email us support@tombigbeefiber.com
Payments can be mailed to
PO Box 89
Tupelo, MS 38802
Visit Us Today!
Tupelo Office
1346 Auburn Road
Tupelo, MS 38804
Fulton Office
813 W Main St,
Fulton, MS 38843
Office Hours
7:00 a.m. – 4:30 p.m.
(Mon-Fri)
We’ll Keep You Informed
Information on both planned outage and system maintenance are sent via text message to the main phone number on the customer’s account.
Tombigbee on Social Media
Major outage updates are also communicated on social media. Please follow and like our social media accounts to stay informed.